Exchange? No problem.

Posted by redintheforest on Jun 15th 2009

First off, let me point out that the customer service of Fox Creek Leather is unmatched and way beyond that of what’s expected these days. When I first ordered the vest, it was WAY too small and I called them up to ask about an exchange. They said they would send a larger size out immediately without waiting for me to return the smaller one back to them. I was surprised they would trust a buyer on the honor system, but that just goes to show their level of service!

I ended up keeping the smaller size for my mother, as it fit her great, and I told them to just go ahead and bill me for the larger size. They did so, and I ended up getting the larger size the very next day! Try finding customer service like that anywhere else!

The vest itself is fantastic. A great fit, high quality materials and it looks as good, if not better, than the much more expensive vests you’d get from Harley. I measured a 38 inch chest, but as stated, the 38 was so small I could barely get it on. I ended up going with a size 42 and it’s a great fit! I’d suggest going a size or two larger as they seem to run quite small. I couldn’t be happier with my vest, and I will always recommend Fox Creek Leather to anyone interested in any type of leather product!


Brent S.
Holly Springs, NC