Fox Creek Blog

The Fox Creek Leather trivia questions are all related to the Fox Creek Leather Website, Fox Creek Leather Products, and the Fox Creek Leather Staff.  Winners who answer all questions correctly will receive a $25 gift certificate to Fox Creek Leather.  Just reply to this blog or e-mail customerservice@foxcreekleather.com (with “FCL Trivia Answers” in the subject line) with the answers to the following 10 questions.  Also give us your full name and tell us how to contact you.

(The Fox Creek Leather Trivia Contest starts on August 1, 2006 and ends on August 31, 2006. Questions have been derived from the website. The contest winners will be notified and prizes awarded approximately one month after the closing date of the contest.)

And now, here are the trivia questions.

Well, we’ve come a long way from the restaurant at the old Black Rock motel. Renovations are nearly complete, and we expect to move into the new digs by the end of the month. I’ll tell ya — I’m about ready!

Since November, I’ve been here alone except for Rhudy and Trudy and the construction crew. Since I’m separated from the construction by a couple walls, I don’t get to talk with them very often. (Besides, do you know how hard it is to talk over a table saw or hammer?)

Rhudy and Trudy sorta keep to themselves - probably because someone has already talked their heads off… literally. They are my male and female mannequin buddies. Very patient models, can hold a pose for ages, but can’t follow instructions very well. And not at all talkative.

In other words, I’ll be glad to have someone to talk to other than myself!

These pictures show a little of the progress… the ‘Before’ picture was taken last fall and the ‘During’ picture was taken last week. In the next newsletter, I hope I can give you a peek inside our new building and provide you with an ‘After’ photo so you can see our new place all gussied up.

Those of you who visit our site regularly may of noticed a change. We are now proud to carry Easy Bracket’s Mounting Hardware for our customers.

If Easy Bracket’s doesn’t have the brackets to work for your bike or you have a personal preference for the Ghost Brackets, just let us know.

For further information on Easy Brackets, you can visit their website or read on here: Why Easy Brackets Bolt-on Saddlebag System?

The Easy Bracket bolt-on saddlebag system provides many benefits.

• Allows you to mount your saddlebags without damaging the paint on the rear fender which can often happen with throw-over saddlebag style mounts.
• Convenience of a quick-release mechanism which turns your saddlebags into portable pieces of luggage. A must if you road trip frequently and works great with our Easy Tote.
• Kits are made especially for the motorcycles. Forget the hassles from ‘Universal’ or ‘Adjustable’ kits that offer less than an ideal fit or make it difficult to line up the docking posts properly.
• Clean look when you remove the bag. No ugly hardware left behind.
• With some motorcycle models, you can avoid conflicts with high shotgun pipes.
• Superior design - enclosed locking areas, covered barrel locks and covered side panels that help keep road grime out and increase the durability and long-term functionality of Easy Brackets versus other popular models.
• Lower Incline Angle - Other popular saddlebag bolt-on systems have a 10 degree angle, making the bags stick out too far from the motorcycle. The Easy Brackets have a smaller 5 degree angle, making the bags sit more flush to the motorcycle for better looks.

If ever you need help, have questions, or have a problem with your leathers, please let us know right away!

Why am I requesting this?  Well, here’s a story: 

A customer e-mailed us with some very valid complaints about a product he purchased almost a year ago.  For a whole year this person was upset and dealing with issues that we would of fixed and/or made right within days of the purchase if we would have known.  All this time he let these issues simmer and upset him when we stand behind our products 100%. 

We have a quick turn-around time, and most products ship within 24-48 hours of your order. There are cases when we are temporarily out of stock of an item due to popularity of the style/size.  Some items we do not stock and tell on the product page the wait time is 3-6 weeks. 

All of Fox Creek Leather’s leather jackets, chaps, vests, and overpants are covered by our lifetime guarantee.

If you are not happy with the fit or style of your product, you have 30 days to return it for a full credit or as an exchange.

We also provide excellent customer service in addition to our superior quality products.

All products are 100% Made in the USA (except for the imported gel palm gloves and the travel bags).

If you have question or complaint, please contact us. You can send an e-mail to customerservice@foxcreekleather.com.  We do answer our emails — your question will not be lost in e-mail oblivion!  Or simply call us at (800) 766-4165.  International customers can dial 1-276-579-7211.  We are open between 8 am and 5:30 pm EST and we are always happy to help.

If you have time, check out Fox Creek Leather’s other leather products and accessories. We carry American-made leather saddlebags, travel bags, tool bags, roll bags, and windshield bags. Fox Creek Leather also offers a wide selection of leather chaps, leather jackets, leather vests, leather over-pants and leather motorcycle accessories.

One of the things that people really seem to like is having photos of us on the website. I’ve had customers say, “I’m looking at you right now! You are in the red, right?!” I want to say no because it is such a terrible photo.

Okay, quick funny story: A customer e-mailed once asking me which one I was. I told him that I was the one laying down in the front. (With much humor intended, we got a laugh out of that.)

Seriously, I really don’t look like I did before. Hopefully next year I will look even better (keep wishing in one hand).

We are working on getting an updated photo posted on the website itself, so bear with us. Until then, Tammy was nice enough to take some photos when she was photographing us for the upcoming contest.

So, for my Texan friend Gary, these are for you. Enjoy.

This was us then:

(Back left to right: Paul, Chippy, Scarlett, Melinda, Bernie, Lisa. Front: Eddie with Cleo)

This is us now:

(Back left to right: Tammy, Ashley, Melinda, Paul, Chippy, Kevin. Front: Scarlett)

Imagine this, it’s December 19th…cold and wintery…pond frozen over (yep, this is the view out my window - I do love my job)…

‘Tis the Monday before Christmas and all through the shop,

All of Paul’s employees were shipping a lot.

The boxes were stacked to the ceiling with care,

Hoping that Fedex or UPS would soon be there.

Okay, okay. I’ll stop. Seriously, to the ceiling! We were proud to have our largest shipping day ever! The proof is in the photos.

(Melinda, Paul, Eddie, Scarlett, & Ashley with boxes.)

Thank you for your business and continuing support.

A lot of times people call just wanting to know which items are the most popular. It sometimes helps them make a decision when they are torn between two styles. For those of you who are curious, here is a quick list:

• Men’s Jacket – Vented Racing Jacket
• Men’s Vests – Braided Buffalo Nickel Vest
• Women’s Jacket – Vented Racing Jacket
• Women’s Vests – Braided Dime Vest
• Men’s Gloves – Lined Deerskin Gauntlets

We know you have a choice when buying leather especially being tempted by local Harley shops and cheaper imported goods. We appreciate your business – it is our bread and butter.

Thank you.