This morning I had another customer e-mail requesting that we explain how we are better than our competitors…Being that I get this a lot, I thought that I would share my thoughts on this question with the rest of you.
I am proud to work at Fox Creek Leather. I really do love my job and the people I work with, and really, most people don’t have that privilege.
We pride ourselves in offering only the best, beautiful, heavy naked leather that is available. Really, we have got some leather in that did not meet our standards and we would not use it for our products. We want our customers to have the best.
Being that our products are American made, we do offer a much higher level of quality than the standard. This gives us the ability to cover our leather clothing line with a lifetime guarantee.
I don’t think I need to mention the excellent, in-house, American customer service from a friendly and knowledgeable staff. We admit that we don’t know it all and if we don’t, we don’t mind investigating the situation, finding an answer, and getting back to you or referring you to someone who can help you.
All these features combines with our no-hassle return and exchange policy speak loudly about who Fox Creek Leather is. If you are not sure, just order the competitor’s jacket and then order the Fox Creek Leather Jacket, lay them all out side by side and compare. Try them on. Ride around the block. Then send back the one you don’t want to keep. We are pretty confident that you will be keeping ours, but if not, we will issue a full refund.